Policy 11.0

Teens on Collektr – Policy & Guidelines

Collektr is committed to building a safe, trusted, and responsible platform, especially for our younger users. To ensure the safety and well-being of teens on Collektr, we’ve established the following policy based on industry best practices.

1. Minimum Age Requirement

  • Users must be at least 12 years old to create a Collektr account.
  • Users aged 12 to 17 may only participate with parental or legal guardian consent and supervision.

2. Account Ownership & Parental Involvement

  • Accounts for users under 18 must be created and managed by a parent or legal guardian.
  • All payment methods and bank details must be under the parent/guardian’s name.
  • Parents/guardians are responsible for monitoring all activities, including purchases, sales, livestream participation, and shipping.

3. Livestream Participation

  • Teen users are not allowed to host livestreams on their own.
  • They may assist a parent or guardian during a livestream (e.g., presenting products) but may not appear unsupervised or operate the stream independently.
  • Collektr reserves the right to restrict live access if unsafe or unsupervised teen activity is detected.

4. Buying & Selling Limitations

  • Users under 18 can buy or sell on the platform only through a verified parent or guardian account.
  • All transactions must follow Collektr’s terms and policies; misuse may lead to account suspension.

5. Privacy & Safety Protections

  • Teen accounts will have default privacy and communication restrictions, including:
  • Limited messaging access
  • Disabled or restricted features such as video uploads or commenting (where applicable)
  • Collektr reserves the right to review or restrict any account activity that may jeopardize teen safety or violate community standards.

6. Prohibited Content & Behavior

  • Teen users (and all users) are strictly prohibited from engaging in or being exposed to:
  • Inappropriate language or behavior during live shows
  • Content involving gambling, adult material, or counterfeit items
  • Solicitation or harassment
  • Violations may lead to immediate account suspension or permanent removal, and where necessary, reported to relevant authorities.

7. Parental Controls & Monitoring

  • Collektr strongly encourages parents to stay involved in their teen’s activity on the platform.
  • We are working to introduce family or linked account features for better oversight and control.

8. Reporting & Support

If you suspect an underage user is using Collektr without proper supervision, or you need help managing a teen account, please contact us immediately:

[email protected]

Collektr

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