Policy 19.0

Curio by Collektr

CURIO PACKS TERMS & POLICY

Last Updated: [14th May 2026]

Curio is Collektr’s digital collectibles experience featuring digitally distributed collectible packs curated in collaboration with trusted partners, sponsors, creators, stores, collectors, and community sellers.

For selected Curio releases, collectibles are supplied to or secured by Collektr from participating partners or sponsors for distribution through Curio Packs.

Selected releases may feature:

“Collectibles powered by [Company]”

to identify the partner, sponsor, creator, store, or inventory provider supporting that Curio release.

Depending on the release structure, collectibles obtained through Curio may:

  • remain digitally viewable within the Collektr platform;
  • be redeemable for physical fulfilment;
  • be subject to release-specific mechanics, limitations, or fulfilment timelines.

By purchasing, opening, redeeming, trading, or interacting with Curio Packs, you agree to these Terms & Policies together with Collektr’s Terms of Service and related platform policies.


1. ELIGIBILITY

You must be at least eighteen (18) years old, or the legal age required in your jurisdiction, to independently participate in Curio.

Collektr reserves the right to:

  • request identity or verification information;
  • restrict access in certain jurisdictions;
  • suspend accounts or transactions where fraud, abuse, policy violations, or suspicious activity are identified.

2. NATURE OF CURIO PACKS

Curio Packs are digital collectible entertainment products containing curated collectible outcomes within a defined collectible pool disclosed for each release.

Each Curio release is structured with:

  • a defined collectible pool;
  • disclosed collectible categories or rarity tiers where applicable; and
  • predetermined minimum and maximum collectible outcome ranges for that release.

Curio Packs:

  • are designed for collecting, community engagement, and entertainment purposes;
  • are not gambling products;
  • are not financial products, securities, or investment instruments;
  • do not guarantee profits, returns, appreciation, or future market value.

Collectible outcomes may vary by rarity, category, desirability, condition, demand, or release structure.

Any displayed pricing references, rarity indicators, estimated values, or market references are provided for informational purposes only and may change over time.

Collektr reserves the right to:

  • modify collectible pools, release structures, rarity distributions, and pack mechanics prior to release;
  • limit quantities or participation where necessary for operational, compliance, or platform integrity purposes.

3. INVENTORY, PARTNERS & SPONSORS

Curio Packs may contain collectibles supplied, sponsored, supported, or facilitated by third-party partners, sponsors, stores, creators, collectors, distributors, or community sellers (“Partners”).

Collektr may:

  • retrieve inventory directly from Partners;
  • facilitate inventory fulfilment on behalf of Partners;
  • store, manage, distribute, or fulfil collectibles through supported operational channels.

All inventory remains subject to Collektr’s operational review, release standards, authenticity checks, compliance requirements, and platform policies.

Collektr reserves the right to:

  • reject, remove, substitute, or withhold inventory;
  • modify release structures or collectible pools;
  • suspend Partner participation;
  • cancel releases where authenticity, operational, fulfilment, legal, or compliance concerns arise.

Partners remain responsible for ensuring that submitted inventory:

  • is authentic where represented as authentic;
  • complies with applicable laws and regulations;
  • does not infringe third-party rights or intellectual property.

4. PURCHASES & PAYMENTS

All Curio purchases are final unless otherwise required under applicable law.

By completing a purchase, you confirm that:

  • you are authorized to use the selected payment method;
  • all submitted information is accurate and complete;
  • your participation complies with applicable laws and platform policies.

Collektr reserves the right to:

  • refuse, limit, reverse, or cancel transactions;
  • withhold fulfilment;
  • restrict participation where fraud, payment disputes, pricing errors, technical issues, abuse, or suspicious activity are identified.

Prices, release mechanics, collectible pools, inventory availability, pack structures, participation limits, and fulfilment timelines may change without prior notice.

Applicable taxes, duties, shipping fees, processing fees, or cross-border charges remain the responsibility of the user unless otherwise stated.

4A. CURIO KOINS

Curio Koins are digital platform credits issued by Collektr for use exclusively within Curio-related activities and transactions.

By using Curio Koins, users acknowledge that:

  • Curio Koins are non-transferable and cannot be exchanged, withdrawn as cash, resold, or transferred between users.
  • Curio Koins may only be used within the Curio ecosystem, including eligible pack purchases and approved platform transactions.
  • Curio Koins cannot be purchased separately, manually topped up, or redeemed for fiat currency.
  • Curio Koins are not legal tender, e-money, securities, or investment products, and hold no cash value outside the Collektr platform.
  • Collektr may impose usage limits, balance caps, transaction restrictions, or verification requirements in compliance with applicable regulatory or compliance requirements where relevant.

Collektr reserves the right to modify, suspend, or discontinue Curio Koins or related mechanics at any time.


5. CURATED COLLECTIBLE OUTCOMES

Curio Packs may contain randomized collectible outcomes.

By participating in Curio, you acknowledge and accept that:

  • specific collectibles or rarities are not guaranteed unless expressly stated;
  • collectible distributions may differ between releases;
  • previous outcomes do not influence future outcomes.

Collektr reserves the right to:

  • adjust collectible pools;
  • modify rarity structures or release mechanics;
  • limit purchases, quantities, or participation where necessary to maintain platform integrity and fairness.

6. DIGITAL COLLECTIBLES & REDEMPTION

Certain Curio outcomes may remain digital within the Collektr platform until redeemed, sold, or otherwise fulfilled.

Depending on the release structure, digital collectibles may:

  • be viewable within the platform;
  • be eligible for marketplace activity;
  • become redeemable for physical fulfilment;
  • be subject to release-specific redemption windows or limitations.

Physical redemption may require:

  • identity verification;
  • shipping verification;
  • fraud prevention or compliance checks;
  • payment of shipping fees, taxes, duties, or related charges.

Delivery timelines are estimates only and are not guaranteed.

Risk of loss transfers upon confirmed delivery to the shipping address provided by the user.

Collektr reserves the right to delay, reject, suspend, or cancel redemption or fulfilment where fraud, abuse, policy violations, legal restrictions, inventory issues, or operational concerns are identified.

Unless expressly stated otherwise, digital collectibles do not transfer ownership of intellectual property rights.

6A. BUYBACK PROGRAM

Selected Curio releases may include an optional buyback program for eligible collectibles or digital outcomes.

Users may choose to:

  • redeem eligible collectibles for physical fulfilment; or
  • sell eligible collectibles back to the platform in exchange for Curio Koins.

Unless otherwise stated for a specific release:

  • eligible outcomes sold back to Collektr within twenty-four (24) hours of reveal may qualify for up to a 90% buyback rate in Curio Koins;
  • eligible outcomes sold back after the initial 24-hour window may qualify for up to a 60% buyback rate in Curio Koins.

Curio Koins received through buybacks may only be used for eligible purchases and transactions within the Curio ecosystem, including future pack purchases.

Buyback eligibility, rates, collectible categories, and settlement mechanics may vary by release and remain subject to verification, fraud prevention checks, inventory balancing, and platform policies.

Buyback rates are promotional platform mechanics and do not represent guaranteed market value or investment returns.

The Buyback Program is provided at Collektr’s sole discretion and does not guarantee liquidity, future value, or resale demand.

Collektr reserves the right to reject, suspend, or modify any buyback transaction where abuse, exploitative conduct, technical irregularities, or compliance concerns are identified.


7. MARKETPLACE & TRADING

Where marketplace or resale functionality is available:

  • collectible values may fluctuate over time;
  • resale demand is not guaranteed;
  • market activity may be determined by users, collectors, and approved platform-supported mechanisms, including optional buyback programs where applicable.

Collektr acts solely as a platform provider facilitating marketplace activity and does not guarantee:

  • resale value;
  • liquidity;
  • pricing outcomes;
  • future collectible demand.

8. FAIR USAGE & PLATFORM INTEGRITY

Users may not:

  • manipulate pack mechanics, marketplace activity, or platform systems;
  • use bots, scripts, automation, or unauthorized tools;
  • create multiple accounts to abuse platform mechanics;
  • engage in fraudulent payments, abusive chargebacks, or misleading conduct;
  • exploit platform vulnerabilities or loopholes.

Collektr reserves the right to:

  • suspend or terminate accounts;
  • cancel transactions;
  • reverse marketplace activity or platform benefits;
  • restrict platform access;
  • report unlawful conduct to relevant authorities where necessary.

9. DISCLAIMER & LIMITATION OF LIABILITY

Curio Packs, collectibles, marketplace features, and related services are provided on an “as is” and “as available” basis.

To the fullest extent permitted under applicable law, Collektr does not guarantee:

  • collectible market value;
  • resale demand;
  • uninterrupted platform availability;
  • future pricing, appreciation, or profitability.

Collektr shall not be liable for:

  • market fluctuations;
  • user trading losses;
  • delayed fulfilment;
  • shipping disruptions;
  • unauthorized account access;
  • third-party payment, logistics, supplier, or platform failures;
  • indirect, incidental, or consequential losses.

Collektr’s total liability relating to any Curio transaction shall not exceed the amount paid for the specific transaction giving rise to the claim.


10. AMENDMENTS

Collektr reserves the right to update or modify these Terms, Curio mechanics, release structures, marketplace functionality, or related platform features at any time.

Updated Terms become effective upon publication through the Collektr platform or official communication channels.


11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Singapore.


12. CONTACT & SUPPORT

For any questions, support, or assistance relating to Curio Packs, please contact the Collektr Support team at [email protected]

Collektr

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