Reserve Price — Collektr Policies

Last Updated: 25 September 2026

A Reserve Price is the minimum price a seller is willing to accept for an item listed for auction on Collektr. The Reserve Price is determined before the auction begins and remains confidential throughout the auction process.

Reserve Prices help protect sellers from underselling valuable collectibles while maintaining a fair, transparent, and competitive bidding experience for buyers.

Reserve Price auctions are not available as a self-service feature. Sellers wishing to list an item with a Reserve Price must submit a request by contacting Collektr prior to creating the auction. Each request is subject to Collektr’s review and approval to ensure commercially reasonable reserve pricing, successful auction outcomes, buyer confidence, and overall marketplace integrity.

1. What Is a Reserve Price?

When approved by Collektr, a seller may list an auction with a Reserve Price, being the minimum amount required for the item to be successfully sold through the auction.

The Reserve Price is not publicly displayed to bidders. Bidding may begin below the Reserve Price, depending on the seller’s chosen starting bid and auction format.

Once bidding reaches or exceeds the Reserve Price, the auction status will display “Reserve Met”, and the item becomes eligible to be sold to the highest valid bidder upon successful completion of the auction.

To provide greater transparency throughout the auction process, Collektr may display reserve-related indicators showing whether the applicable Reserve Price has been “Reserve Met” or “Reserve Not Met.”

Such indicators are provided for informational purposes only, do not disclose the actual Reserve Price, and do not guarantee that the Reserve Price will be achieved.

2. “Reserve Met” & “Reserve Not Met”

Reserve Met

When bidding reaches or exceeds the seller’s Reserve Price, the auction status will display “Reserve Met.”

Once an auction has achieved Reserve Met, the highest valid bidder at the close of the auction will be entitled to purchase the item, subject to successful payment and compliance with Collektr’s Terms & Conditions.

Reserve Not Met

If bidding remains below the Reserve Price when the auction ends, the item will not be sold based on the final auction bid. Instead, where applicable, Collektr will automatically offer the item up to the two highest valid eligible bidders at an Agreed Price through the post-auction purchase opportunity.

Where applicable, Collektr’s Auto Bid functionality may automatically increase a bidder’s current bid, in permitted increments, up to the bidder’s Maximum Bid Amount. This may include increasing the bid to meet the Reserve Price where the Maximum Bid Amount is sufficient, even if no competing bidder places another bid.

By submitting a Maximum Bid Amount, the bidder authorizes Collektr to place bids on the bidder’s behalf in this manner. Auto Bid will not exceed the bidder’s Maximum Bid Amount. Auto Bid may increase your bid, up to your maximum, to meet the Reserve Price even without another competing bid.

If the Reserve Price remains unmet at the close of the auction:

eligible bidders must begin checkout and submit their payment through the Collektr platform before the shared twenty-four (24)-hour offer period expires;
once the shared offer period expires, eligible bidders will no longer be permitted to begin a new checkout;
a payment submitted before expiry that remains pending may receive the additional confirmation period described in Section 4;
the seller must keep the item reserved until any applicable additional confirmation period has ended and the pending payment has been successfully confirmed or determined to be unsuccessful;
if no payment is successfully confirmed by the applicable final cutoff, the post-auction purchase opportunity will end and the item will be considered unsold; and
once the opportunity has ended without successful payment, the seller may decide what to do with the item next, including relisting it or taking any other action available through Collektr.

Collektr does not directly display the Reserve Price. An Agreed Price displayed through a post-auction opportunity is separately determined and does not constitute confirmation of the Reserve Price, although bidders may infer or estimate the Reserve Price from bidding behaviour or other auction information.

3. Post-Auction Purchase Opportunity

Where a Reserve Price auction ends without meeting the Reserve Price, Collektr will provide up to the two highest valid eligible bidders with a limited-time opportunity to purchase the item at an Agreed Price.

“Agreed Price” means the post-auction purchase price approved by Collektr and the seller before the auction begins for use where the Reserve Price is not met. The Agreed Price may differ from the seller’s confidential Reserve Price and does not constitute disclosure or confirmation of the Reserve Price.

The Reserve Price is the minimum amount required for an item to be sold through the auction process. The Agreed Price is a separately approved post-auction purchase price and may be lower than, equal to, or higher than the Reserve Price. A sale at the Agreed Price occurs through the post-auction purchase opportunity and is not a sale resulting from the auction itself.

This feature is intended to provide an additional opportunity for a transaction to be completed after an unsuccessful Reserve Price auction while maintaining the confidentiality of the seller’s Reserve Price.

Where this feature is made available:

up to the two highest valid eligible bidders from the concluded auction may receive the opportunity;
where two bidders are eligible, both bidders will be offered the same Agreed Price and will receive access to the opportunity at the same time;
the opportunity will ordinarily be made available five (5) minutes after the auction ends;
one shared twenty-four (24)-hour offer period will begin when the opportunity is made available, regardless of when either bidder views or begins checkout;
the exact expiry date and time will be clearly displayed to each eligible bidder; and
the purchase opportunity is provided on a first come, first served basis, subject to the checkout reservation provisions in Section 4.

Collektr may determine bidder eligibility based on the auction results, valid bidding activity, account standing, payment eligibility, risk controls, and other marketplace-integrity considerations.

The Agreed Price shown to an eligible bidder is the purchase price applicable to that post-auction opportunity. The underlying Reserve Price remains confidential and will not be disclosed.

Seller Obligations During the Post-Auction Offer Period

During the applicable 24-hour post-auction period, the item remains pending purchase and should not be considered successfully sold until payment has been completed by an eligible bidder.

During an active post-auction purchase opportunity, the seller must keep the item available through Collektr and must not sell, transfer, withdraw or otherwise dispose of the item unless Collektr confirms that the post-auction opportunity has ended.

4. First Come, First Served

For clarity, the successful purchaser is the first eligible bidder whose payment is successfully confirmed by Collektr. A bidder will not be considered the successful purchaser merely by viewing the offer, selecting the purchase option, beginning checkout, or receiving a temporary checkout reservation.

When an eligible bidder begins checkout, Collektr may temporarily reserve the item for that bidder for up to ten (10) minutes to allow the required payment steps to be completed. Beginning checkout does not extend the shared twenty-four (24)-hour offer period.

For purposes of this Policy, a payment becomes “pending” when the bidder has submitted the payment through Collektr before the earlier of the checkout reservation deadline and the shared offer expiry, but Collektr or its payment provider has not yet returned a definitive successful or unsuccessful payment result.

Successful Payment

If payment is successfully confirmed during the shared offer period or any applicable additional confirmation period, the purchase will be confirmed and the opportunity will no longer be available to other eligible bidders.

Cancellation, Failure or Checkout Timeout

Collektr may release the temporary reservation if the bidder:

cancels or exits checkout before submitting payment;
does not submit payment within the ten (10)-minute checkout reservation;
receives a declined, failed or otherwise unsuccessful payment result; or
otherwise fails to satisfy the applicable payment requirements.

Closing or exiting checkout after submitting payment does not release the reservation while the payment remains pending within the applicable additional confirmation period.

If the reservation is released while the shared offer period remains open, the item may again be made available to eligible bidders for the remainder of that period.

Pending Payment and Additional Confirmation Period

Where a payment has been submitted before the earlier of the checkout reservation deadline and the shared offer expiry but remains pending when that earlier deadline is reached, an additional confirmation period of up to ten (10) minutes will begin immediately when the earlier deadline expires.

During the additional confirmation period, the item will remain reserved and no other bidder may purchase it. The seller must continue to keep the item available until Collektr confirms whether the pending payment was successful or unsuccessful, or until the additional confirmation period expires.

If the payment is not successfully confirmed by the end of the additional confirmation period:

where the shared twenty-four (24)-hour offer period remains open, the reservation will be released and the item may again be made available to eligible bidders for the remainder of that period; or
where the shared offer period has expired, the purchase opportunity will end and the item will be considered unsold.

The end of the additional confirmation period is the final cutoff for the applicable pending payment. Any payment confirmed after that final cutoff will not create a completed purchase and will be voided or refunded to the affected bidder without unreasonable delay.

If payments from more than one eligible bidder are unexpectedly confirmed before the applicable final cutoff, Collektr will recognize the first payment successfully confirmed according to its payment records. Any later duplicate payment will be voided or refunded without unreasonable delay.

5. Successful Post-Auction Purchase

Once payment for the post-auction purchase has been successfully completed:

the buyer will be considered the successful purchaser of the item;
the seller will be notified that payment has been successfully completed and that the item has been sold;
the item will no longer be available to other eligible bidders;
the transaction will proceed through Collektr’s normal order and fulfilment process;
the seller will be required to fulfil the item in accordance with Collektr’s applicable seller, fulfilment and payout requirements; and
all applicable fees, shipping charges, taxes, duties, payment requirements and other platform terms will continue to apply.

A successful post-auction purchase will be treated as a valid transaction facilitated through the Collektr platform.

6. Expiry of Post-Auction Offer

Unless withdrawn or cancelled under this Policy, the post-auction purchase opportunity expires twenty-four (24) hours after it is simultaneously made available to eligible bidders. The displayed expiry date and time applies equally to all eligible bidders.

When the shared offer period expires:

eligible bidders will no longer be permitted to begin a new checkout;
beginning checkout before expiry does not itself extend the offer period;
a payment submitted before expiry that remains pending may continue through the additional confirmation period described in Section 4;
the seller must keep the item reserved until any applicable additional confirmation period is resolved; and
the item will only be considered unsold once the offer period has expired and no payment remains eligible for confirmation under Section 4.

Once the shared offer period and any applicable additional confirmation period have ended without successful payment:

no bidder will be considered to have purchased the item;
the item will be considered unsold;
the seller will be notified that no successful payment was received; and
the seller may thereafter relist the item or take any other action made available by Collektr.

Once the offer period and any applicable additional confirmation period have ended without successful payment, the seller is no longer required to keep the item available for that post-auction opportunity.

Collektr may change, suspend, withdraw, shorten or cancel a post-auction purchase opportunity only where reasonably necessary because of a listing error, system or pricing error, payment or fraud risk, suspected manipulation, legal or regulatory requirement, marketplace-integrity concern, force majeure event, or another exceptional circumstance identified in this Policy or Collektr’s Terms and Conditions. Where reasonably practicable, affected users will be notified of the action and its consequences.

7. No Reserve Auctions

Some auctions on Collektr may be designated as “No Reserve.”

A No Reserve auction means:

there is no minimum selling price;
the item will be sold to the highest valid bidder once at least one valid bid has been placed;
every valid bid has the opportunity to win the item; and
eligible listings may be identified with a “No Reserve” label.

The post-auction purchase mechanism described above is intended primarily for eligible Reserve Price auctions and may not apply to No Reserve auctions.

8. Reserve Price Approval & Auction Integrity

Reserve Price auctions are offered on a case-by-case basis and require Collektr’s prior approval.

In assessing a Reserve Price request, Collektr may consider factors including:

recent comparable sales;
prevailing market value;
item rarity;
item condition;
buyer demand and market liquidity; and
the overall integrity and health of the marketplace.

This approval process helps ensure Reserve Prices remain commercially reasonable, promote genuine bidding activity, improve successful auction outcomes, protect buyer confidence, and maintain a fair marketplace for all participants.

Collektr reserves the right to:

approve or decline any Reserve Price request;
recommend or require adjustments to a proposed Reserve Price before approving an auction;
reject Reserve Prices that are inconsistent with prevailing market conditions or are likely to adversely affect auction performance or buyer confidence;
introduce, modify or discontinue reserve-related auction features, bidding indicators, post-auction offers, Auto Bid functionality or other tools designed to improve auction transparency, buyer experience and successful auction outcomes, provided such features do not disclose the confidential Reserve Price;
determine eligibility, timing and access for post-auction purchase opportunities;
remove, suspend, reject or cancel listings that may negatively impact marketplace integrity or buyer confidence; and
investigate and take appropriate action against fraudulent activity, bid manipulation, artificial bidding or any conduct that undermines the integrity of the auction process.

Collektr may introduce, modify or discontinue reserve-related features, indicators, post-auction offers, Auto Bid functionality, or related policies on a prospective basis. Ordinary feature or policy changes will apply to auctions created after the relevant change takes effect and will not materially alter an active auction.

Collektr may change, suspend, withdraw or cancel an active auction or post-auction opportunity only where reasonably necessary because of a listing error, system or pricing error, payment or fraud risk, suspected manipulation, legal or regulatory requirement, marketplace-integrity concern, force majeure event, or another exceptional circumstance identified in this Policy or Collektr’s Terms and Conditions. Where reasonably practicable, affected users will be notified of the action and its consequences.

9. Reserve Price Fair Usage

Reserve Price functionality is intended to facilitate genuine auction transactions and must not be used in a manner that undermines fair bidding, buyer confidence, or marketplace integrity.

Collektr may restrict, suspend, or withdraw a seller’s access to Reserve Price functionality where the seller:

repeatedly proposes Reserve Prices that Collektr reasonably considers commercially unreasonable or materially inconsistent with prevailing market conditions;
repeatedly lists Reserve Price auctions without genuine intent to sell at the approved Reserve Price or through the applicable post-auction process;
refuses or fails to honour a valid sale after the Reserve Price has been met;
withdraws, sells, transfers, or otherwise makes an item unavailable while an approved auction or post-auction purchase opportunity remains active;
attempts to manipulate bidding activity, Reserve Price indicators, post-auction offers, or other auction mechanics; or
otherwise uses Reserve Price functionality in a manner that Collektr reasonably determines may adversely affect buyers, auction integrity, or the health of the marketplace.

Depending on the circumstances, Collektr may require changes to future Reserve Prices, decline future Reserve Price requests, temporarily suspend access to Reserve Price functionality, cancel affected listings, or take other action permitted under Collektr’s applicable Terms and policies.

Nothing in this section prevents Collektr from taking more immediate action where fraud, bid manipulation, market abuse, or other serious misconduct is suspected.

10. Transparency & Community Trust

Collektr is committed to maintaining a trusted, transparent and community-driven auction marketplace.

Reserve Prices provide sellers with confidence when listing valuable collectibles, while reserve status indicators and post-auction opportunities allow buyers to better understand and participate in the auction process without revealing the seller’s confidential Reserve Price.

Where an eligible bidder receives a post-auction purchase opportunity, the buyer will be shown the applicable Agreed Price, the applicable 24-hour payment period, and any relevant availability information required to make an informed purchasing decision. The buyer will also be informed that successful payment must be completed through the Collektr platform for the item to be considered purchased.

Where a post-auction opportunity is activated, the seller will be informed that the item is being offered to eligible bidders and is awaiting payment. The seller will subsequently be notified whether the item has been successfully purchased or whether the offer has expired without successful payment.

The seller’s underlying Reserve Price remains confidential throughout the auction and post-auction process.