Kitr Kurated
This Grading Policy governs all grading submissions made through Collektr.
By submitting items to Collektr for grading, you acknowledge and agree to the terms outlined below.
Collektr offers grading services under two distinct handling structures, depending on the grading company selected.
1. GENERAL GRADING TERMS (APPLICABLE TO ALL SUBMISSIONS)
1.1 Customer Responsibilities
- All submitted items must be authentic, unaltered, and accurately declared
- Declared values, card details, and selected service tiers must be correct
- Customers are responsible for proper packaging and shipment to Collektr
Collektr reserves the right to refuse, delay, or return submissions that are incomplete, inaccurate, or deemed high-risk.
1.2 Pre-Grading Disclosure
- Collektr may perform pre-grading assessments and intake checks for operational and quality-control purposes
- Pre-grading is not a guarantee, promise, or estimate of the final grade
- Final grades are determined solely by the grading company
1.3 No Grade or Value Guarantee
- Collektr does not guarantee grading outcomes, turnaround times, or post-grading market value
- Grading results are final and governed by the grading company’s standards
2. PSA GRADING
Collektr – Direct Handling & Official Dealer
2.1 Scope of PSA Service
Collektr is an official PSA dealer.
For PSA submissions:
- Collektr handles the process end-to-end, including:
- Intake verification
- Pre-grading assessment
- Submission preparation
- Direct submission to PSA
- Return handling and customer coordination
- No third-party intermediaries are used
Final grading authority rests exclusively with PSA.
2.2 PSA Submission Flow
- Download Collektr App
- Tap “Submit for Grading”
- Select Collectible Type & Upload Photo
- Get Instant Centering Check (TCG Only)
- Fill Collectible Details
- Choose PSA Grading Package
- Review Submission & Make Payment
- Drop Collectibles at Collektr Experience Center
- Go to PSA Submission Counter
- Confirm & Verify Submission
- Hand Over Collectibles for PSA
- Track through Collektr App
- Get Pickup Notification through Collektr App
- Visit Collektr Experience Center
- Go to PSA Pickup Counter
- Verify Identity with Staff
- Inspect your PSA-Graded Collectibles
- Collect Your Slab & Enjoy!
2.3 PSA Timelines
- Collektr intake & preparation: 3–7 business days
- PSA grading timelines vary by service tier and workload
- Return logistics depend on PSA shipping schedules
All timelines are estimates only and may be affected by peak periods or factors beyond Collektr’s control.
2.4 PSA Handling, Risk & Custody
- Customers are responsible for:
- Shipping items to Collektr
- Accurate declared values
- Shipping insurance (strongly recommended)
- Collektr is not responsible for:
- PSA grading decisions or processing timelines
- Market value changes after grading
- Courier delays or loss/damage
2.5 PSA Issues & Reporting
- Any issues related to PSA slabs, labels, or condition must be reported within 7 days of receipt
- Collektr will assist in escalating matters to PSA where applicable
- Outcomes are subject to PSA’s review and policies
3. CGC AND BECKETT ONLY
Via Oxley Grading Partner
3.1 Scope of Partner Handling
For CGC, Beckett, and other non-PSA grading companies:
- Collektr acts as a facilitator only
- Submissions are handled through Collektr’s grading partners at Oxley Grading
- Collektr is NOT a direct dealer for these grading companies
3.2 Partner Submission Flow
1. Customer Submission
Customers submit their items directly to Collektr HQ.
2. Intake & Handover
Collektr performs basic intake checks and consolidation, after which the items are forwarded or handed over to Oxley Grading.
3. Grading Submission (Handled by Oxley Grading)
From this point onward, Oxley Grading manages the entire grading process, including:
- Submitting items to the selected grading company (e.g. CGC, Beckett, or other agreed grading partners)
- Liaising directly with the grading company throughout the grading process
4. Upcharge Handling (If Applicable)
- If an upcharge is applied by the grading company, the customer will be informed.
- Payment must be made by the customer before the graded item can be released back to Oxley Grading.
5. Return to Collektr
Once grading is completed, items are returned from Oxley Grading to Collektr.
6. Fulfilment
Graded items are either:
- Shipped to the customer, or
- Prepared for self-pickup, based on the customer’s selected option.
7. Return to Collektr
Items are returned to Collektr.
8. Customer Delivery or Pickup
Items are shipped to the customer or prepared for self-pickup.
3.3 Partner Timelines
- Handling and consolidation: 3–7 business days
- Grading timelines depend on the selected grading company and service tier
- Return logistics depend on partner and courier schedules
All timelines are estimates only.
3.4 Partner Risk Allocation
- Collektr is not responsible for:
- Decisions, delays, or grading outcomes determined by CGC, Beckett, or other grading companies
- Handling, processing, or errors occurring while items are under Oxley Grading’s custody
- Courier-related issues outside Collektr custody
Customers acknowledge that partner submissions involve additional handling stages beyond Collektr’s direct control.
4. Payday Sale Alert (PSA) Promotion
Effective Period:
30 January – 1 February 2026 (inclusive)
During the Payday Sale Alert (PSA) promotion period, Collektr is offering a limited-time free submission benefit under the conditions outlined below.
Promotion Eligibility
- This promotion applies strictly to KITR Value+ submissions only.
- To qualify, customers must submit a minimum of 10 cards in a single submission.
- Upon meeting this requirement, the 11th card submission will be free.
- Submissions with fewer than 10 cards do not qualify for this promotion.
What Is Covered
- The promotion covers submission fees only under KITR Value+.
- Only one (1) free card is granted per qualifying submission (10+1).
- Upcharges not included and must be borne by the buyer.
Important Exclusions
- Any PSA-imposed upcharges are not covered by Collektr.
- This includes, but is not limited to:
- Declared value upcharges
- Service level upgrades
- Special handling or reclassification fees
- All PSA upcharges must be borne by the buyer and must be settled before the card can proceed or be released.
Buyer Acknowledgement
By participating in this promotion, buyers acknowledge and agree that:
- The free submission applies only after submitting 10 cards
- The promotion is limited to KITR Value+ only
- Any PSA upcharges are the buyer’s responsibility
- Failure to settle upcharges may result in processing delays or holds
General Notes
- This is a temporary promotional policy, valid only during the stated period.
- Collektr reserves the right to amend, suspend, or withdraw this promotion if required for operational or compliance reasons.
- All other terms within the Collektr Grading Policy remain fully applicable.
5. SHIPPING, INSURANCE & CUSTODY
- Custody transfers:
- To Collektr upon confirmed receipt at Collektr HQ or Collektr Experience Center
- Away from Collektr upon confirmed handover to courier, PSA, or Oxley Grading
- Customers are responsible for:
- Declaring accurate values
- Securing appropriate insurance coverage
Collektr maintains intake documentation for internal verification purposes.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- Collektr shall not be liable for indirect, incidental, or consequential losses
- Collektr does not act as an insurer for collectibles
- Liability, if any, is limited to the value of services paid to Collektr for the specific submission
7. POLICY CHANGES
Collektr reserves the right to update, modify, or replace this Grading Policy at any time.
Continued use of Collektr’s grading services constitutes acceptance of any updated policy.
8. CONTACT INFORMATION
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Email:
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